General Terms and Conditions (T&Cs)
beAnywhere Falko Burghausen
c/o Valesia Treuhand AG · Bahnhofstrasse 17 · 3930 Visp
www.beanywhere.ch
These T&Cs govern all business relationships between beAnywhere Falko Burghausen (hereinafter «beAnywhere») and you as a customer or buyer. Where the term «customer» is used for simplicity, it refers equally to all genders.
The T&Cs are structured in three parts:
- Part A – General Provisions (applicable to all offerings)
- Part B – Travel, Courses and Tours
- Part C – Online Shop (Fine Art Prints)
Part A – General Provisions
1. Scope
These T&Cs form part of every contract between you and beAnywhere and apply in addition to any individual written agreements and applicable statutory provisions.
2. Formation of Contract
Bookings or orders placed via the beAnywhere website constitute a binding offer. The contract is formed once beAnywhere confirms your booking or order in writing, or dispatches the goods.
3. Prices
All prices are stated in Swiss Francs (CHF) and are exclusive of VAT unless expressly stated otherwise. The prices valid at the time of booking or order are authoritative.
4. Liability
beAnywhere is liable for damages caused by wilful misconduct or gross negligence on the part of beAnywhere or its representatives, as well as for the absence of expressly guaranteed characteristics. In the event of a breach of material contractual obligations, liability is limited to the typically foreseeable damage. Any further or strict liability is excluded.
beAnywhere is entitled to engage assistants or third parties for the provision of services. Where beAnywhere legitimately transfers the performance of services to a third party, beAnywhere assumes no liability for that third party's actions to the extent permitted by law.
5. Copyright
All content published on the beAnywhere website – in particular photographs and video material – is protected by copyright and is the property of beAnywhere. Any reproduction, adaptation, or other use requires the prior written consent of beAnywhere.
6. Privacy
The beAnywhere Privacy Policy in its current version as published at www.beanywhere.ch applies.
7. Governing Law and Jurisdiction
Swiss law applies. The place of jurisdiction is Visp. In the event of discrepancies between language versions, the German version is authoritative.
8. Severability
Should any provision of these T&Cs be invalid, all remaining provisions shall remain unaffected.
9. Amendments
beAnywhere may amend these T&Cs at any time. The current version is available at www.beanywhere.ch.
Part B – Travel, Courses and Tours
10. Registration
Bookings are made via the beAnywhere website. In exceptional cases, bookings by e-mail may be accepted; beAnywhere will provide further instructions in such cases.
The registration form must be completed fully and truthfully; all details must match the identity document used. Any errors and resulting costs are the responsibility of the customer.
The contracting party is also liable for all additional participants they register. These T&Cs are binding for all participants.
Where beAnywhere acts solely as an intermediary for third-party services, the contract is formed directly between the customer and the third-party provider; beAnywhere is not a party to such contracts and these T&Cs do not apply.
11. Services and Programme Reservation
The agreed services are set out in the detailed programme and the written booking confirmation. As all offerings take place outdoors in nature, all programmes are subject to weather and terrain conditions as well as official requirements.
Where an offering includes transport, the customer is solely responsible for arriving punctually at the agreed meeting point. Costs arising from delays or unforeseen events do not give rise to any claims against beAnywhere.
Special requests and subsequent informal agreements require the express written confirmation of beAnywhere to be valid.
12. Prices and Payment Terms
Price determination: The prices communicated in writing by beAnywhere are authoritative. For multi-day offerings with accommodation, prices are stated per person in a shared double room (twin); a single room supplement applies for single occupancy. beAnywhere allocates rooms to same-gender participants where possible. If the second half of a double room cannot be filled, the customer is required to pay 50% of the single room supplement; beAnywhere covers the remaining 50%. For mountain hut stays, accommodation is typically in a dormitory.
Price increases: Where costs increase demonstrably (e.g. fuel, taxes, exchange rates), beAnywhere may adjust the price up to 21 days before the start of the offering. If the increase exceeds 10% of the offering price, the customer may withdraw from the contract at no charge within 5 days of notification.
Payment terms:
| Situation | Due date |
|---|---|
| Booking with online payment function | At time of registration |
| Booking without online payment function | Within 10 days of registration |
| Deposit / remaining balance | Each within 10 days of receiving payment details; full amount due no later than 30 days before start |
| Short-notice booking (< 35 days before start) | Immediately or within 5 days |
Day offerings may be subject to alternative payment terms (e.g. cash or TWINT on site), where stated in the detailed programme.
In the event of late payment, beAnywhere may treat the booking as cancelled after a short grace period. Cancellation fees remain due. Travel and course documents will only be issued upon receipt of full payment.
13. Expenses for Individual Offerings
For individual offerings (e.g. private courses, private tours, bespoke group programmes), the following guide expenses are charged in addition to the offering price:
| Expense type | Rate |
|---|---|
| Travel by car | CHF 0.70 per kilometre |
| Travel by public transport | Actual ticket cost |
| Meals (half-day offering) | CHF 15.– |
| Meals (full-day offering) | CHF 30.– per day |
| Meals (multi-day offering) | CHF 50.– per day |
Any additional out-of-pocket costs not included in the offering price (e.g. parking fees, lift or summit fees) will be passed on at cost and communicated to the customer in advance.
14. Participation Requirements
Participants must meet the health, fitness and technical requirements described in the detailed programme. By registering, each participant confirms that they fulfil these requirements.
Participants with health limitations (physical or psychological) are required to inform beAnywhere before the start of the offering. Participants who are ill may not take part.
Participants under the age of 18 require the written consent of their legal guardian.
beAnywhere may refuse participation or exclude participants from an offering if the physical, health or technical requirements are not met, or if a person's conduct persistently disrupts the group. In all such cases, cancellation and administration fees remain due (see clauses 16 and 17).
Pets are not permitted for safety reasons; guide dogs are exempt.
15. Customer Obligations
- Review booking confirmations and documents promptly for accuracy; report discrepancies in writing immediately.
- Obtain and comply with all required travel documents, any necessary visas, and vaccination certificates.
- Follow the instructions of beAnywhere, the guide, or service providers.
- Independently assess personal fitness and health in relation to the chosen offering.
- Behave loyally and respectfully towards other participants.
If the customer breaches these obligations, any claims against beAnywhere are forfeited.
16. Cancellation by the Customer
Withdrawal before the start: Withdrawal must be made in writing by e-mail. The date of receipt by beAnywhere is authoritative (for Saturdays, Sundays and public holidays, the next working day applies).
Cancellation fees (in addition to the administration fee per clause 17):
| Offering type | Period before start | Fee |
|---|---|---|
| All offerings | Up to 90 days | Administration fee only |
| Outside Switzerland / more than 5 days | 90–61 days | 30% |
| 60–31 days | 50% | |
| 30–11 days | 80% | |
| 10–0 days | 100% | |
| Multi-day offerings (2–5 days) | 50–41 days | 30% |
| 40–31 days | 50% | |
| 30–11 days | 80% | |
| 10–0 days | 100% | |
| Day offerings | 14–6 days | 50% |
| 5–0 days | 100% |
In the event of no-show, late arrival, or missing documents, the full offering price is due. If a participant withdraws during an ongoing offering, no refund is available.
Substitute participant: If a substitute proposed by the customer and accepted by beAnywhere assumes all rights and obligations, only the administration fee and any additional costs are due. The substitute must meet all participation requirements; the original customer and the substitute are jointly and severally liable for the offering price.
Travel insurance: beAnywhere strongly recommends taking out travel cancellation insurance as well as repatriation insurance in the event of accident or illness. Insurance is the sole responsibility of the customer.
17. Administration Fees
| Situation | Fee |
|---|---|
| Multi-day offerings, withdrawal up to 90 days before start | CHF 50.– per person |
| Multi-day offerings, withdrawal less than 90 days before start | CHF 100.– per person |
| Day offerings (already paid), withdrawal less than 48 hours before start | CHF 5.– per person |
18. Withdrawal and Changes by beAnywhere
Material error / publication error: In the event of calculation or publication errors (in particular regarding the offering price), beAnywhere is entitled to withdraw from the contract. Payments already made will be refunded in full.
Changes before the start: beAnywhere may adjust services before the start of an offering (e.g. due to weather, terrain conditions or official requirements). Where adjustments are made for weather or safety reasons, the customer has no right of withdrawal. In the event of significant changes to material contractual terms, the customer may withdraw in writing at no charge within 5 days of notification.
Minimum number of participants: If the minimum number of participants is not reached, beAnywhere may withdraw from the contract up to 14 days before the start of multi-day offerings (or 48 hours for day offerings). Payments already made will be refunded in full.
Force majeure: In the event of unforeseeable or unavoidable circumstances (e.g. natural disasters, epidemics/pandemics, official measures, war, strikes), beAnywhere is entitled to cancel the contract or adjust services. Any claims for damages by the customer – in particular for additional costs such as flights or accommodation – are excluded in such cases.
Where beAnywhere withdraws before the start of the offering through no fault of the customer, the full price will be refunded, less any costs already demonstrably incurred.
19. Complaints
Any deficiencies must be reported immediately on-site to the service provider or the beAnywhere representative. beAnywhere will endeavour to find an appropriate solution. If no solution can be found on-site, written confirmation of the facts from the service provider must be obtained.
Complaints must be submitted in writing to beAnywhere within 15 days of the end of the offering, together with the confirmation referred to above. Later complaints or claims are forfeited.
The parties are free to involve the Swiss Travel Industry Ombudsman in disputes concerning package travel before pursuing legal action: www.ombudsmann-touristik.ch
20. Sharing of Participant Data
To facilitate carpooling and for general organisational purposes, participants' names, e-mail addresses, phone numbers and place of residence may be shared with other participants in the same offering. By registering, the customer consents to this limited disclosure.
21. Photography and Video
beAnywhere may create photo and video material during offerings and use it for analytical (e.g. video analysis in running courses), informational and promotional purposes – on the website, on social media and in print. Publications will not include the names of the individuals depicted. Anyone who does not wish to be photographed or filmed should inform beAnywhere before the start of the offering.
Part C – Online Shop (Fine Art Prints)
22. Orders and Formation of Contract
Orders placed in the beAnywhere online shop constitute a binding offer. The contract is formed when beAnywhere confirms the order by e-mail or dispatches the goods. Information on the website constitutes an invitation to submit an offer only.
All copyright in the original work remains exclusively with beAnywhere.
23. Prices and Shipping
All prices are in CHF and exclude VAT. Shipping costs are shown separately. For deliveries to countries outside the EU, customs duties may apply and are to be borne by the buyer.
24. Right of Withdrawal
As all Fine Art Prints are produced individually to the buyer's specifications, the right of withdrawal and return is excluded.
25. Warranty
Defects must be reported in writing within 24 hours of receipt of the goods. Minor, commercially customary deviations in colour, colour cast or cropping do not constitute defects, provided the contractual purpose is not materially impaired. In the case of a recognised defect, beAnywhere will decide at its sole discretion whether to remedy the defect or provide a replacement. Withdrawal from the contract and price reduction are excluded.
beAnywhere provides no guarantee as to the condition or durability of the goods.
Non-arriving deliveries must be reported within 14 working days of the order; if not reported, the goods are deemed to have been delivered.
26. Payment
Orders must be paid in advance. Available payment methods: PayPal, credit card (via Stripe), Apple Pay, Google Pay.
In the event of late payment, beAnywhere may charge statutory default interest as well as reminder fees (1st reminder: CHF 10.–, 2nd reminder: CHF 20.–). Goods remain the property of beAnywhere until payment is received in full.
beAnywhere Falko Burghausen, Visp — Version: February 2025
These T&Cs supersede all previous versions.
Note on language versions: These T&Cs are available in German and English. In the event of any discrepancy or ambiguity between the two versions, the German version shall prevail.